Presented with
Implementing Solutions

2021 Digital Workforce Challenge

How can historically underserved communities prepare for, access, and prosper in the digital workforce?

Submissions are Closed


Pedro Barata

Executive Director, Future Skills Centre

Nisreen Farhan

Chief of Public Affairs, International Monetary Fund (IMF)

United States

Nichole Francis Reynolds

Vice President & Head of Global Government Relations, ServiceNow

Kemi Jona

Assistant Vice Chancellor, Digital Innovation and Enterprise Learning, Northeastern University

Radhika Josyula

VP, Global Head of Corporate Strategy, ServiceNow

Megan Kollar Dwyer

Director, Global Diversity, Inclusion and Belonging, ServiceNow

Janet Lane

Director of the Human Capital Centre, Canada West Foundation


Cat Lang

SVP Global Education, ServiceNow

Genevieve Lim

Principal, AlphaBeta


Elizabeth Lindsey

CEO, Urban Alliance

Lindsey Nefesh-Clarke

Founder & Managing Director, Women’s WorldWide Web (W4)

Rosemarie Powell

Executive Director, Toronto Community Benefits Network

Priyanka Sharma

Project Director, Digital US EdTech Center, World Education

Matt Sigelman

CEO, Burning Glass Technologies

Andrew Tein

Vice President, Global Government Affairs, Wiley

Toni Vanwinkle

Sr. Director, Digital Workplace Experience, Adobe

Dave Wright

Chief Innovation Officer, ServiceNow

Judging Criteria

  • Alignment: The solution addresses the challenge that has been set forth using technology.
  • Potential for Impact: The planned solution implementation has the potential to impact lives and drive economic growth internationally.
  • Scalability: The solution can be scaled to affect the lives of more people.
  • Feasibility: Solution implementation is feasible, and the team has a plan for financial sustainability.
  • Innovative Approach: This is a new solution, a new application of a solution, a new business model, or a new process for solving the challenge, and the team clearly identifies its competitive advantages (e.g. intellectual property)
  • Inclusive Human-Centered Design: The solution is designed with and for underserved communities, and the solution team demonstrates proximity to the community and embodies and addresses diversity, equity, and inclusion through their solution.
  • Partnership Potential: The applicant clearly explains how the solution would benefit from the broad range of resources that ServiceNow is positioned to provide.

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