Susan Lucas Collins

Global Head of Healthcare Services, Twilio

Susan Lucas Collins is a globally recognized expert on healthcare technology and go to market strategy. She speaks regularly at conferences worldwide and contributes thought leadership to a variety of professional journals and media outlets on the topics of access and health equity, health technology innovation, patient engagement and outcomes based health programming.. As Global Head of Healthcare Services, Collins designed and established the healthcare vertical that established Twilio as the leading provider of CPaaS technology to iconic brands such as Epic, ZocDoc, Doximity, Doctor On Demand and MDLive as well as numerous health systems, public health agencies and technology firms. Previous roles include EVP of Global Field Operations & Strategy for Jawbone Health, (now which focused on chronic care management, General Manager for Healthcare and Life Sciences at Salesforce, as well as roles leading organizations within the Yale New Haven and Emory Healthcare systems as Chief Marketing and Client Services Officer for Advanced Radiology and CEO of Atlanta Radiology respectively.

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